Earl Strickland Professional Maximizer Pool Cue Stick

Saturday, October 6, 2007

earl_strickland_07 New to Empire Liquidators or Overstock?  We are a liquidation company that is a returns facility for many of America's big box retail stores. Many of the items we auction off typically have some issue from mildly cosmetic to sometimes non-functional in some aspects. While our volume of goods and feedback score is very high it is because we have a huge loyal base of return customers for years. If you are new to Overstock or new to Empire please, please, please carefully read the auction completely before bidding to help set the proper expectation and enhance your overall Overstock experience. To all of our returning customers thank you for your loyal support all these years!

Thank you for visiting the large family of products at Empire Liquidators. We value our returning customers and as a "Returns Facility" we invite all new customers to read completely the "who we are and what we do" section below. Understanding our niche in the market sets the right expectation, and leads to positive feedback for both of us.

Manufacturer Description:

Excalibur Maximizer Pool Cue - 99459

  • Black fiberglass and graphite pool cue with stainless steel joint

  • Endorsed by professional pool player Earl Strickland

  • Fiberglass and graphite shaft

  • 13 mm deluxe brown leather tip

  • Professional 15.5-inch tapered shaft

  • Super-slick shaft that never needs sanding

Shipping

We ship using standard ground services and we do not have the ability to ship by any other method. We are constantly growing and developing new systems and have a few restrictions. We apologize for any inconvenience these restrictions may cause. We only ship ground service. Shipping our items to our customers takes 4-7 business days upon receiving payment. Once shipped, items take 2-7 business days to arrive at the destination point. Shipping Costs are fixed and clearly stated on each listing, we do not combine shipping under any circumstances. We have multiple facilities, and cannot guarantee that everything ships from the same location.

Testing/ Returns

Our testing department is staffed with a very hard working group of individuals that are dedicated to making sure that the inspection evaluation is done right, however the items that are tested are tested for basic functionality only. We cannot test for every feature that some of the electronic items come with and state, in the listing, what was done and what we know. Our value analysts are some of the best and we value their opinions and you will see that you can as well. Often it becomes necessary to list things as untested because we do not have the proper electrical/water etc. hookup. Unfortunately we call these items "untested" and make no guarantees about their functionality. Again all sales are final so please take that into account when bidding we cannot accept any returns on items that we do not guarantee. We are sorry for any inconvenience this may cause.

Returns: Because of the special price or discount you receive, we only sell an item once. Like all returns facilities, all sales are final. We only accept returns if we shipped you the wrong item. In this case, please contact us by phone within 48 hours and we will try and resolve as best as possible. Empire is not responsible for the return shipping on any item. Empire Liquidators reserves the right to replace before refund.

Emails

Emails here at Empire Liquidators are answered by a staff of people that only have so much time in the day and we receive 100s an hour (as you can imagine) so we try to get to them all and indeed we are pretty good about it but we ask for your patience as we only answer them Monday-Friday 7:00am - 3:30 pm EST. Please allow at least 24 hours M-F for your email response. For faster service please call us M-F 7:00am to 3:30pm EST at 716-852-3200.

Local Pickups

Local walk-in hours are M-F 7:00 to 3:30 EST. We are not open weekends or after the stated hours. We accept PayPal, cash, or Credit Card for pickups. If paying with cash, please have exact change. For all single listing items $5.00 per item fee is attached and for all pallet listings a $15.00 per item fee is attached. We also accept credit cards for local pickups. Local sales tax is 8.75% on all purchases/fees made in the state of New York. A valid tax id is needed in order to avoid local sales tax 8.75%.

Feedback/ Finalizing the Bid

After 8 days we are forced to issue a non-paying bidder alert and let Overstock know that the item was never paid for. This is done only in the effort to reclaim the fee that was taken. We have no intention of leaving a negative feedback for anyone but our system absolutely will follow all the way through and leave a non-paying-bidder mark on whatever account is in question. Please do not bid on Empire merchandise unless you intend to follow through with the purchase. Thank you for shopping at Empire Liquidators.

1 comments:

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